A Chinese case to satisfy the patient journey: optimal service configuration for online health service platforms

Jia Li, Ying Lu, Zeyu Peng, David C. Yen

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)4-34
Number of pages31
JournalJournal of Information Technology Case and Application Research
Volume26
Issue number1
DOIs
StatePublished - 2024

ASJC Scopus Subject Areas

  • Management Science and Operations Research
  • Information Systems and Management

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