A study of factors that contribute to online review helpfulness

Albert H. Huang, Kuanchin Chen, David C. Yen, Trang P. Tran

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)17-27
Number of pages11
JournalComputers in Human Behavior
Volume48
DOIs
StatePublished - Jul 2015
Externally publishedYes

ASJC Scopus Subject Areas

  • Arts and Humanities (miscellaneous)
  • Human-Computer Interaction
  • General Psychology

Keywords

  • Online reviews
  • Product reviews
  • Review helpfulness
  • Review sidedness

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