@article{1c009434fdf844a0a9a1583e519b182a,
title = "An analytical study towards the development of a standardized IM application",
keywords = "Extensible messaging and presence protocol (XMPP), Instant messaging and presence protocol (IMPP), Session initiation protocol for instant messaging and presence leveraging extensions (SIMPLE)",
author = "Michael McClea and Yen, {David C.} and Albert Huang",
year = "2004",
month = aug,
doi = "10.1016/j.csi.2003.11.002",
language = "English",
volume = "26",
pages = "343--355",
journal = "Computer Standards and Interfaces",
issn = "0920-5489",
number = "4",
}