Improving the quality of online presence through interactivity

Kuanchin Chen, David C. Yen

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)217-226
Number of pages10
JournalInformation and Management
Volume42
Issue number1
DOIs
StatePublished - Dec 2004
Externally publishedYes

ASJC Scopus Subject Areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

Keywords

  • Interactivity
  • Playfulness
  • Reciprocal communication
  • Web design quality
  • World Wide Web (WWW)

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