Understanding the mediating effects of relationship quality on technology acceptance: An empirical study of E-appointment system

Shih Chih Chen; Shih Chi Liu; Shing Han Li; David C. Yen

doi:10.1007/s10916-013-9981-0

Understanding the mediating effects of relationship quality on technology acceptance: An empirical study of E-appointment system

Shih Chih Chen, Shih Chi Liu, Shing Han Li, David C. Yen

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	9981
Journal	Journal of Medical Systems
Volume	37
Issue number	6
DOIs	https://doi.org/10.1007/s10916-013-9981-0
State	Published - Dec 2013
Externally published	Yes

ASJC Scopus Subject Areas

Medicine (miscellaneous)
Information Systems
Health Informatics
Health Information Management

Keywords

Continuance intention
E-appointment system
Relationship quality
Self-service technology
Technology acceptance model

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10.1007/s10916-013-9981-0

Cite this

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title = "Understanding the mediating effects of relationship quality on technology acceptance: An empirical study of E-appointment system",

keywords = "Continuance intention, E-appointment system, Relationship quality, Self-service technology, Technology acceptance model",

author = "Chen, {Shih Chih} and Liu, {Shih Chi} and Li, {Shing Han} and Yen, {David C.}",

year = "2013",

month = dec,

doi = "10.1007/s10916-013-9981-0",

language = "English",

volume = "37",

journal = "Journal of Medical Systems",

issn = "0148-5598",

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T1 - Understanding the mediating effects of relationship quality on technology acceptance

T2 - An empirical study of E-appointment system

AU - Chen, Shih Chih

AU - Liu, Shih Chi

AU - Li, Shing Han

AU - Yen, David C.

PY - 2013/12

Y1 - 2013/12

KW - Continuance intention

KW - E-appointment system

KW - Relationship quality

KW - Self-service technology

KW - Technology acceptance model

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DO - 10.1007/s10916-013-9981-0

M3 - Article

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JO - Journal of Medical Systems

JF - Journal of Medical Systems

IS - 6

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ER -

Understanding the mediating effects of relationship quality on technology acceptance: An empirical study of E-appointment system

ASJC Scopus Subject Areas

Keywords

Access to Document

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